Customer Success
Why You Shouldn’t Worry About Competition
A.T. Gimbel shares 4 key reasons not to worry about competitors as an early stage startup.
Analyzing Trends
In this high speed era, markets & industries are always changing. Luckily, there are tools available to stay ahead of…
The Benefits of Setting up a Customer Advisory Board
There are many challenges in product management: how to decide what goes on/off the roadmap; how to launch new products;…
Raising Prices
I’ve spoken with a few entrepreneurs recently where the topic of raising prices came up. In all cases, it was…
Going Above and Beyond to Resolve Customer Issues
Recently we had a birthday party for my son at local venue. Everyone had a good time, but when we…
Embracing the Vocal Customer
Once you’ve got paying (or non paying) customers, you’ll inevitably find yourself doing some support. In the early stages, before…
Alternatives to Avoid the Monthly Invoicing Time Suck
So you’ve started your business (preferably an LLC early on to benefit from some of the flow through tax-wise). 3…