#customer
Spend Time Learning from Your Customers Before Chasing Investor Money
The best use of your time may not be raising funds Raising money is an important step for many entrepreneurs,…
How To Optimize Pilots
We have all had the chance to go through pilots. In many cases, these can be time consuming projects that…
What Financial Info to Include in Pitch Decks
I was speaking with an early stage entrepreneur the other day about what type of financial info to include in…
4 Steps on How to Handle Upset Customers with Skill and Caution
Your Customer Called and She is Frustrated Calls from angry customers are absolutely the worst. I get it – you…
Sell First or Build First?
I often meet with entrepreneurs who are faced with a choice when building their company: do you prove you can…
Using Financial Modeling to Vet Ideas
We have recently been working with several of our Studio companies that have completed customer discovery and are moving from…
4 Tips to Master Sales Email Outreach
At our very first University session, SDR 101, we hosted Morgan Ingram, Director of Sales Execution and Evolution at JBarrows…
The Benefits of Setting up a Customer Advisory Board
There are many challenges in product management: how to decide what goes on/off the roadmap; how to launch new products;…
Marketing to Each Generation
In preparing for the next Simply SaaS University class, it got me thinking about how there are so many ways…
Understanding and Engaging Your Customer
Today, innovation and entrepreneurship are everywhere. It’s how we are going to thrive in the future. Entrepreneurship is even a…